FAQ
FAQ ยป REGISTRATION
How do I register at the Casino?
- Connect to the Internet and run the casino software, first making sure that all your other applications are closed.
- When the casino's main screen becomes visible, click on the "Connect" button, then on the "Register" button.
- You can now choose to register as a Guest (play free for fun) or as a Real player (play for cash). Following the prompts, enter your e-mail address and contact details. You will be required to enter a password of your choice. Note that your password is case sensitive.
- Once registration is complete, you will be given a player account number. Keep your account number and password in a safe place. You will use them to access the Casino each time you wish to play.
- You will be asked if you want the software to remember your password. To make sure that no one else with access to your computer can play on your account, select "No". Only select "Yes" if you are the only person who has access to your computer.
What is the minimum deposit amount?
In order to start playing online, you will need to deposit a minimum of US$25 worth of gaming credits.
I want to play for free but I am asked for a credit card - why?
You have accidentally opened a Real account - contact a customer service representative for information on how to open a guest account. Guests are allocated Guest accounts that do not require real money.
Do I pay to play as a Guest?
No! Guests are allocated Guest accounts that allow them to play for FREE!
For how long will my Guest account be active?
Guest accounts never expire. You are welcome to remain a Guest and play as often as you like.
Can I open Real or Guest account by phone or e-mail?
Yes. Call or email our Support Desk with the following details:
- First and last name
- Physical address
- Telephone number (and area code)
- E-mail address
- Date of birth
- ID number (for Real accounts only)
Note: you may NOT have more than one Real account
Can I deposit more casino chips in Guest mode?
Yes. Simply click on the "Deposit" button and type in the amount of credits you wish to deposit. In Guest mode, you may purchase as many credits as you like.